Claudelands is accessible to everyone
Accessibility car parks
There are a number of accessibility car parks available in the Heaphy Terrace car park, approximately 80m from the Arena Plaza. Access to this car park will vary depending on the event.
Brooklyn car park has a number of accessibility car parks available, approximately 80m from the Exhibition Halls. Access to this car park will vary depending on the event.
Check in with the car parking wardens upon arrival, they will direct you towards the appropriate car park.
Accessibility to the venue for wheelchair users
Access to the venue is via the Ground Floor. Lifts are available in the arena foyer and at the conference concourse. Accessible bathroom facilities are available on the lower and upper arena concourse of the Claudelands Arena, the lower conference concourse and beside the Brooklyn Rooms on the upper level.
Wheelchair accessible spaces are available in the Arena, the location will vary depending on the event. If you require wheelchair accessible seating, please notify Ticketek when you are purchasing your ticket, you will then be allocated to accessibility seating.
The Arena and the Heaphy rooms are fitted with a hearing aid loop which is accessible by turning your hearing device to the ‘T’ option. When attending a conference, dinner or meeting in the Heaphy Room or Arena and you require use of this facility, please let your organiser know so that you are allocated seating within the loop. When booking your ticket for an Arena event, please notify the ticket supplier who will be able to allocate hearing loop seating.
Contact us if you require further information.