The Claudelands team are prepped and ready to welcome back business events clients in the wake of the COVID-19 pandemic.

H3 Business Development Manager Melissa Williams acknowledges that a lot has changed for the industry in a short amount of time, however says she is proud of the way the Claudelands team has adapted how they think and operate to be able to provide the same exceptional service to clients.

“It is a whole new world for everyone, but it has been great to see our team tackle this with an open mind and positive attitude,” says Williams.

“The past couple of months has given us the opportunity to look at all aspects of our service and see how we can adapt to meet new requirements and give clients complete reassurance that when they host their next event with us, we have considered every possible scenario and have all bases covered.”

In preparation for a return to business, the Claudelands team has rigorously tested the delegate experience from start to finish using a range of scenarios, and has come up with easy, cost-effective, out-of-the-box options for clients to meet again safely and with confidence.

This includes a selection of optimal room configurations that ensure the required spacing between attendees and unobstructed flow through and between spaces, a new menu range designed by catering partner Montana Food and Events, and audio-visual packages developed alongside AV specialists Vidcom to provide clients with online video-conferencing capabilities.

Claudelands is also putting in place tools for easy and robust contact tracing for all people on site, including clients and their guests.

“We know event organisers will be feeling extra pressure to ensure they’ve covered all bases when it comes to health and safety requirements at their events, so these packages and options are designed to take some of that stress away,” says Williams, who is also excited to see clients get the most out of Claudelands’ size and location.

“The scale of Claudelands allows us to confidently host multiple events on site at once without any crossover in key areas like car parks, entrances and bathrooms, while surrounding greenspace means we have the luxury of wide, open spaces and seamless flow from meeting spaces through to outdoor areas which is so valuable at a time like this.”

In response to COVID-19 Claudelands has also increased the frequency and intensity of venue and equipment cleaning, has added extra hand sanitiser and tissue stations throughout the venue and is displaying Ministry of Health and venue-specific messaging to remind everyone who comes on site of the importance of personal health and hygiene.