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The wellbeing of our customers and staff is our number one priority.

To ensure the safety of our visitors, clients and staff, we have a number of measures in place – you can learn more about them here.

If you are attending an event at our venue please follow these guidelines:

  • Play it safe — wash your hands and maintain safe physical distancing where possible. 
  • Scan the QR codes at our venue to assist with contact tracing (FAQs about contact tracing at our venue are available here)
  • You should not participate in any gatherings if you have COVID-19 symptoms or if you need to be in isolation for any reason.

If you have a business or private event booked at our venue in the coming days, our team will be in touch with you shortly to discuss the arrangements in place. In the meantime, if you have any queries or concerns, we encourage you to contact us on 07 929 3000 or

For more information and advice, visit the Ministry of Health website here.


Waikato DHB are currently operating a Community Based Assessment Centre at Claudelands. Learn more about this here